Sewing Machine Service

Sharpening Service

Sewing Machine SERVICES

Here at Heirloom Creations and we strive to keep you sewing no matter what your machine throws at you! We have 2 full time sewing machine repair technicians on staff to right the wrongs in the sewing world (well at least in the Sioux Falls area). Gary and Ryan are here to get your machine back on track as quickly as possible to make sure that important project doesn’t fall behind. Whether you simply need a question answered or it’s time to get your machine cleaned, oiled and adjusted or there has been a serious malfunction … we are here to help 6 days a week. Our goal is to have your machine back in your sewing room and stitching together projects as quickly as (super)humanly.

No matter what brand of sewing machines, sergers, embroidery machines, industrial machines, blind hemmers and long arm quilting machines that need help, we are here to help. All of our service work is performed on site. So, no worries about your machine leaving the cozy confines of Heirloom Creations. Feel free to contact us any time with questions or to set up an appointment, we can be reached by phone at (605) 332-4435 or emails @


How Long Does It Take?

We strive to service machines within 3-4 business days. No appointment needed. There are exceptions and we will keep you informed a long the way if anything unusual occurs.

Can I Get My Machine Back ASAP?

Heirloom Creations does offer a same day service option for anyone that needs a quick turn around or if you live outside of the Sioux Falls area and are going to be in town for the day. This service option is available on a first call basis. Please plan ahead by making appointments well in advance. With two technicians on staff we can accommodate a fair number of same day services but these spots fill up fast!

How Much Is Service for My Machine?

Service Pricing

Clean, Oil & Adjust

  • Home Sewing Machine: $89.99
  • Sewing/Embroidery Combo: $99.99
  • Sergers: $99.99
  • Bernina 7 & 8 Series Machines: $109.99
  • Hourly Labor Rate: $84.99 / hour
  • Commercial Machines and Offsite Service billed on an hourly basis based on shop labor rate

Service Warranty

  • Shop Labor is warrantied for 90 days from the date that service was performed
  • Parts are warrantied according to the individual part manufacturers

If we can not fix the machine the is NO CHARGE. Guaranteed! We stand behind all of the work that we perform. Our policy is to call you and discuss repair options if parts are needed that will cost more than $10.00.

How Often Should My Machine Be Serviced?

It is recommended to have all sewing machines serviced once a year whether they are being used heavily or just sitting. There is nothing worst that being frustrated the next time you sit down to sew something. Take a pro-active approach in keeping your sewing machine service to keep it smoothly running for years to come. Click here to read a complete list of all adjustments that are completed during your sewing machine’s service.

What Do I Need to Bring With My Sewing Machine?

To ensure that we can get your machine back on it’s feet as soon as possible please bring the following items with your sewing machine when it comes in for service:

  • Foot Controller
  • Power Cord
  • Zig-Zag Presser Foot
  • Bobbin
  • Bobbin Case

Sharpening SERVICES

Have your knives or scissors professionally sharpened by Heirloom Creations!“Sharpening is the process of creating or refining a sharp edge of appropriate shape on a tool or implement designed for cutting. Sharpening is done by grinding away material on the implement with an abrasive substance harder than the material of the implement, followed sometimes by processes to polish the sharp surface to increase smoothness and to correct small mechanical deformations without regrinding.” (Definition credit to Wikipedia)And if you have ever tried it you know that knife sharpening or scissors sharpening is more art than science!Did you know that a newly sharpened knife will actually activate less of a onion’s enzymes that produces the volatile gas that makes us cry? I recently had my knives sharpened and noticed a big difference when slicing onions. For this exact reason is why you should never use a serrated knife to cut onions! A serrated knife with tear open the onion’s cells producing double the amount of gas that makes us cry!At Heirloom Creations we provide Sharpening Services for your scissors, knives, rotary blades and beauty shears! Ryan has years of experience making your tools sharp and easier to use. Many local chef’s bring their knives back year after year!Need an excuse not to cook dinner tonight? Tell them, “We are going out to dinner…all my knives are being sharpened at Heirloom Creations!” Now you can only use this excuse for one night since we can usually sharpen all knives within a 24 hour. And while you are visiting our fabulous knife sharpener Ryan, bring him your sewing scissors (only $7 a pair), rotary cutter blades ($4 a blade) and your pinking shears (only $7 a pair)!Next time you are getting your hair cut, ask your beautician where they have their beauty shears sharpened. We also sharpen beauty shears for $23!

  • Scissors Sharpening – $7.00 each – Includes all scissors, pinking shears, pet grooming and thread snips
  • Rotary Blades – $4.00 each – any 45mm or 60mm blades
  • Knife Sharpening – $5.00 each – straight or serrated
  • Beauty / Barber Shears – $23.00 each

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